sicboTerms & Conditions —
The Complete Guide for Members

Sicbo is an international online gaming platform serving players in Bangladesh and beyond. These Terms & Conditions ("Terms") apply to the sicbo website, mobile app, and all related services.

By accessing the sicbo platform or using any of its services, you are entering into a legally binding agreement with these Terms. If you do not agree with any part of these Terms, please refrain from using sicbo's services.

Sicbo reserves the right to modify these terms and conditions at any time. Registered members will be informed of any changes via email or in-platform notifications. Continued use of the platform following any changes will be considered acceptance of the updated terms.

To open an account with sicbo, the following conditions must be met:

• You must be 18 years of age or older.
• You are not a resident of any country or region where online gaming is entirely prohibited.
• Each individual may only register one account. Any attempt to create multiple accounts will result in all of them being closed.
• All information provided at the time of registration must be complete, truthful, and accurate.
• sicbo may request additional documentation for identity verification at any time.

To register, you'll need to provide a valid email address or mobile number, a password, and some personal details. sicbo is committed to keeping your information private — see our Privacy Policy for more details.

The following rules apply to all deposits and withdrawals on sicbo. Compliance with these Terms and Conditions is mandatory for all members.

• The minimum deposit amount is ৳100, and the maximum varies depending on the payment method.
• Deposits via bKash, Nagad, and Rocket are credited to your account instantly.
• The minimum withdrawal amount is ৳100.
• Withdrawal requests are typically processed within 5 to 30 minutes.
• Withdrawals are not permitted from unverified accounts.
• You may only use payment methods registered in your own name.

If sicbo detects any suspicious financial activity, it reserves the right to temporarily suspend a withdrawal pending further verification. Where money laundering or fraudulent activity is suspected, the relevant authorities will be notified and the account will be permanently closed.

Sicbo offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, and compliance with those terms is mandatory.

• The welcome bonus is available to new members only, and is applicable once per person.
• To withdraw bonus funds, you must first meet the specified wagering requirements.
• Wagering requirements are typically 20 to 35 times the bonus amount.
• Bonuses not used within the designated period after receipt (typically 7 to 30 days) will be forfeited.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• sicbo reserves the right to modify or cancel any promotion at any time.

Any attempt to abuse or fraudulently claim bonuses — such as opening multiple accounts to collect bonuses or placing artificial bets — will result in the suspension of all associated accounts and the forfeiture of any winnings.

All games on sicbo are powered by industry-standard Random Number Generator (RNG) technology, ensuring every outcome is completely fair and unpredictable. The RTP (Return to Player) for each game is published openly for full transparency.

• The use of any software or bots during gameplay is strictly prohibited.
• Any attempt to manipulate game outcomes will result in permanent account closure.
• If an incorrect payout occurs due to a technical error, sicbo reserves the right to recover the excess amount.
• In Live Casino games, the dealer's decision is final. Any disputes will be resolved by reviewing the game records.
• sicbo is not responsible for any disruptions to gameplay caused by internet connectivity issues.

Sports Betting is one of the most popular sections on sicbo. sicbo maintains active betting markets across cricket, football, and other international sports. The following terms apply to Sports Betting.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match is cancelled or abandoned, the stake for that bet will be refunded.
• If evidence of match-fixing or other irregularities is found, sicbo reserves the right to void all bets on that event.
• Odds may change during live betting. The odds at the time your bet is submitted are the ones that apply.
• In a parlay or combo bet, a single incorrect selection results in the entire bet being lost.

Sicbo sets a maximum payout limit for Sports Betting. There is a cap on winnings for any single bet — you can review this information before placing your bet.

Sicbo is firmly committed to responsible gaming. We want every member to enjoy gaming as entertainment, not let it become an addiction. To support this, sicbo provides a range of tools and features.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Your game will automatically stop if your losses exceed a set limit.
• Cooling-Off Period: Temporarily deactivate your account for a set period.
• Self-Exclusion: Use this option to exclude yourself from gaming for an extended period.
• Reality Check: Review a summary of your gaming time and spending at regular intervals.

If you feel that gaming is having a negative impact on your life, reach out to sicbo's support team. We're ready to help.

The following activities are strictly prohibited on the sicbo platform. Violating these Terms and Conditions may result in account closure and forfeiture of winnings.

• Opening multiple accounts under the same identity.
• Registering using another person's identity.
• Using bots or automated software during gameplay.
• Money laundering or any transactions involving illegal funds.
• Hacking or launching cyberattacks against sicbo's systems.
• Attempting to circumvent bonus terms and conditions.
• Harassing or defrauding other members.
• Allowing anyone under the age of 18 to use your account.

Sicbo takes the protection of your personal data seriously. We use SSL encryption and modern security technologies to keep your information safe.

• Your information will never be sold to any third party.
• Payment information is stored in fully encrypted form.
• Information may be disclosed to relevant authorities when required by legal obligation.
• You may request to update or delete your information at any time.

Please read sicbo's Privacy Policy page for full details.

Sicbo is committed to resolving member issues quickly and fairly. If you have a dispute or complaint, please reach out to our support team first.

• An initial response will be provided within 24 hours of submitting a complaint.
• Complex issues will be resolved within 7 business days.
• If a member is not satisfied with sicbo's decision, they may request mediation through a neutral third party.
• In the event of a dispute over game results, server logs serve as the final and definitive evidence.

Sicbo reserves the right to temporarily or permanently close an account without prior notice in the following circumstances.

• Violating any provision of these terms and conditions.
• If fraudulent or suspicious activity is detected.
• At the member's own request.
• Account has been inactive for an extended period (12 months or more).

If an account is permanently closed, the available balance (excluding bonuses) will be refunded, unless it has been forfeited due to fraudulent activity.

Our 24/7 support team is always available to help with anything on sicbo. With Bangla-language support included, we're ready to resolve any issue you run into.

• Live Chat: Click the chat button in the bottom-right corner of the website or app.
• Email: support@sicbo.im — Typically responded to within 24 hours.
• Support Hours: 24 hours a day, 7 days a week, 365 days a year.